Try it yourself
The screen at your front desk
This is a sample of the Observer Medical touchscreen for a made-up practice. Tap through it the way your office manager would. Everything on it is invented, and nothing on this page records you.
Riverside Family Clinic
The screen is locked. Recordings stay on this device.
Today
How the day is going at the front desk.
Average wait, check-in to room, by hour
Heard
What was said at the front desk today. Patients and callers are never named.
Follow-ups
Promises said out loud at the desk — call-backs, refills and referrals — and whether they were done.
Report
The end-of-day summary. Print it for the morning huddle.
Privacy
What this device keeps, and for how long.
- Recordings stay on this device. The audio and the transcripts are kept here, in your building.
- Nothing is sent out. What this device hears never goes to Golden Observer or to any cloud.
- Patterns, not patients. It never identifies a patient or a caller.
- The screen locks itself after two minutes without a touch.
Delete
Erase today's audio and transcripts from this device. This cannot be undone.
The real device runs on one small computer at your front desk. This sample runs only in your browser: it has no microphone access, plays no audio, and forgets everything when you leave the page.